Shipping policy

Introduction

Welcome! At Garden's Pulse, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.

Note: Be sure to click the hyperlink in your email to view your tracking. You can also copy your tracking number and enter it directly at www.17track.net for the most up-to-date shipping status. Tracking updates may take 24-72 hours to appear.

Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

USA Shipping

  • Standard Shipping: Delivery within 6-13 business days.
  • Express Shipping: Delivery within 2-10 business days.

Delivery times are estimates and may vary based on your location and external factors.

Possible Delays

Due to ongoing freight congestion and occasional delays at customs warehouses related to import tariffs, some orders may take longer than expected. We appreciate your patience as we work closely with our fulfillment partners to ensure smooth delivery.

Order Processing Time

  • Orders are processed within 1-2 business days (Monday-Friday).
  • Orders placed after 12 PM PST or on weekends/holidays will be processed on the next business day.

Shipping Rates

For orders shipping within the United States, Standard Shipping is a flat rate of $3.95 on orders of $70 or less. Orders over $70 automatically qualify for free Standard Shipping. Express Shipping is available at checkout for a flat rate of $4.99.

For international orders, shipping charges are calculated by the carrier based on the weight, dimensions, and destination of your order. All rates will be displayed at checkout before payment.

International Shipping

We ship worldwide. International shipping rates and delivery times vary by destination. Customers are responsible for any customs fees, taxes, or import duties.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at support@gardenspulse.com within 7 days of the delivery date for assistance.

Incorrect Address

lease ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.